Yahoo! featured an ABC News video with a taped confession of conspiracy to defraud lending institutions yesterday. I queried why the confessor wasn't negotiating a plea bargain with the Virginia State's Attorney General rather than receiving accolades for confessing his criminal behavior. Now, some have questioned why I'm being so hard on this young man. In retrospect, he may have been used by his old company. ABC News certainly twisted his taped confession to suggest that his former company's criminal enterprise was a standard for the industry. So, Mr. Della Santos, I'll give you a pass. You're being used again, this time, I believe, by your current employer. Your current job is more politics than lending. You're young and won't realize this for a few years so you get the pass.
Some thousand miles up the coast, my colleague, Rhonda Porter, wrote an article today about an e-mail she received from another predatory originator who found God. An excerpt from his e-mail to Rhonda:
The company that I am speaking of really had me sold on them for a while. I really had company pride and truly believed that my rates, programs, and ease of use were superior to any other mortgage company out there. I slowly began to realize that none of this was true. I studied relentlessly for several months on my own time. The more I learned about the industry the more I realized that the company that I was working for was horrible. I began to lose sleep over the fact that all of the “wonderful” mortgage loan products that I had been providing my clients were really the worst deals they could’ve gotten.
Needless to say I left that company when I realized what was really going on...."
Rhonda, I'd like to answer him:
Bravo, Sir. Bravo for realizing the misdeeds your former employer foisted upon the American homeowner. I imagine it should have taken you about 3-6 months to realize exactly what was happening. Youthful ambition is sometimes used by scummy companies and is rewarded with the lure of big paychecks, sports cars, yachts, and wild parties with bikini-clad women and buff young men, poolside at Rehab at the Hard Rock Hotel in Vegas. An ambitious young man (or woman) could certainly be lured into that lifestyle and the promise of instantaneous wealth.
Mortgage origination, as a banker or a broker, can be a rewarding business. Both financial and professional rewards await the new originator who commits to a lifestyle of learning, hard work, and ethical practice. Now, here's the bitter pill to swallow. Not a lot of companies, in our small-shop oriented industry, provide adequate training. The sales and marketing training as well as the product knowledge will come from a personal commitment- that ain't all that bad. I'm going to help you get started.
You can start by reading weblogs of good originators and lenders:
Rhonda Porter- an over 15 year veteran of lending and escrow (you found her)
Dan Green- a four year veteran of mortgage planning but a pro when it comes to consultative selling.
Tony Gallegos- a 22 year veteran and current regional manger with a MAJOR mortgage bank.
Jeff Belonger- an expert at FHA loan origination
Robert Ashby- Florida's first Certified Mortgage Planning Specialist
Karl Christen- a mortgage planner in Utah
Morgan Brown- a newer originator who said "No Mas" and wrote to tell about it.
Ken Stampe- an originator for a big bank and a guy who's doing it right in Texas
Ken Cook- clearly, a no bullshit guy who wants to fund every loan he can- the RIGHT way
Todd Chasin- a wholesale rep who writes about the industry
Todd Carpenter- His Lenderama Blog is a WEALTH of information
Finally, no list is complete without The X Broker- Jeff Corbett. He'll rip your face off if he finds out you cheat customers.
Next Step? Get yourself trained:
Loan Toolbox makes it quite easy to learn loan programs, how to take applications, and how to market yourself.
Strategic Equity can teach you the concept of mortgage planning
Todd Ballenger's been teaching mortgage planning before it was cool.
Final Step? Get the proper tools.
Your Loan Toolbox membership will get you free subscriptions to Loan Magic software and Barry Habib's Mortgage Market Guide.
Bonus Work? Attend Todd Duncan's Sales Mastery- Todd taught all the great originators of today how to do it- he's been teaching us that for close to 20 years.
Our industry is perhaps the most important financial services industry in America. Fully 67% of the American adults will need a mortgage; that's like 160 million people. There's currently some 400,000 loan originators in the country and that number should drop to below 200,000 when this market shakes out. Close to 1 million households a year buy a home, another 1.5 million refinance an existing one.
There is plenty of business for good, ethical originators. Lord knows there is a need for us. Come join us- you've already taken the first step.


"It's deja-vu..all over again."